Home / Applicant Protection
Last updated 6 November 2026
OpalHyre wants every applicant to know exactly what they are applying for and to feel safe throughout. This page describes the standards we follow when we advertise jobs and when we talk with applicants.
It is a summary. Our Terms & Conditions and Privacy Notice contain the full details and take priority if anything here seems to differ.
We only advertise jobs that employers genuinely have available. We do not promise income, and we never invent statistics, ratings or placement numbers. If an advert and the site disagree, we fix the incorrect one.
OpalHyre does not charge applicants anything. We do not ask for deposits, kits, training payments, credits or balance top-ups, and we will never ask for your passwords, codes or bank logins.
Before starting any work, ask the employer to confirm in writing who they are, what the work involves, how much it pays and when you will be paid. HR can describe the general picture on WhatsApp, but rely on the employer's written terms.
Our jobs are open to adults living anywhere in Australia. No one is left out because of race, religion, gender, sexuality, disability or anything similar.
If information in another format or extra support during the course would help, let HR know and we will do what we can.
Each job starts with a short online course, and HR is available on WhatsApp the whole way through. You will not be pushed to start work before you feel ready.
Employers we work with must describe their jobs honestly, pay as agreed and treat applicants with respect. We investigate any complaint about an employer and stop introductions where the concern is confirmed.
Genuine OpalHyre messages come from the WhatsApp number shown on this website or from email addresses ending in @opalhyre.com. We will never ask you to install an unfamiliar app, send you a payment link or ask to see your screen. If someone does, do not reply, and please tell us.
Personal information is handled as set out in our Privacy Notice and in line with the Australian Privacy Principles.
If something about an advert, message or job seems wrong, email careers@opalhyre.com with as much detail as you can. A real person reads every report and will let you know what happened.
The descriptions, images and examples here are meant to give an honest, general idea of working from home. Our photos show people at work, not specific employers or applicants. We update the site promptly when a job changes.
You are free to ask HR as many questions as you like and to take your time. Saying no to a job is always fine, and you never need to give a reason.
These standards are checked each time our process changes, and at least yearly. Each revision appears here with a fresh date.