Home / Terms & Conditions
Last updated 6 November 2026
OpalHyre, based in Cooktown, Queensland, operates opalhyre.com. These terms and conditions apply to your use of the site and any contact you make with us through it. By using the site you agree to them. If you would rather not agree, please leave the site now.
The same terms apply whether you found us through an advertisement, a search engine or a friend.
“OpalHyre”, “we”, “us” and “our” refer to our business. “You” refers to anyone using the site or applying. “Employer” refers to the independent business that offers a job and pays for the work.
OpalHyre introduces applicants to employers and is not itself the employer. Using the site or contacting us does not make you an OpalHyre employee or create any employment contract with us.
Jobs on the site are home-based positions offered by independent employers. They change regularly, and a job may close or change before an introduction is arranged.
The descriptions are a general guide. HR explains each job in detail, the employer confirms it, and small differences between employers are to be expected.
An introduction is not a guarantee of a job. Each employer makes its own hiring decisions.
You apply by sending us a WhatsApp message, and HR then explains the next steps. No message is sent from WhatsApp until you press send. If you cannot use WhatsApp, email careers@opalhyre.com and we will continue by email instead.
OpalHyre will never ask you to pay to apply, to buy credits or coins, to top up a balance, to pay for access to work or to pay so that your earnings are released. If anyone asks you for money while claiming to be from OpalHyre, they are not, and we ask you to report them.
The employer decides the pay, hours and other conditions. Before you start, ask the employer to confirm in writing its legal business name, the work involved, the pay rate, the expected hours and the payment schedule.
We want our site, adverts and messages to match. If you see an advert that differs from the site, let us know and we will correct whichever one is inaccurate.
Our Privacy Notice describes how personal information is handled.
You must not misuse the site, attempt to bypass its security, collect its content with automated tools, or use it to send spam or harmful material.
Please do not pretend to be someone else when contacting us, and do not try to gather information about other applicants. We may stop communicating with anyone who is abusive to our team.
The text, images, design and photographs on this site are owned by OpalHyre or used under licence. You may view and share pages for personal, non-commercial use only.
We lean on outside companies like WhatsApp and Cloudflare for parts of our service. Their own terms apply when you use them. We do not control them and are not responsible for their content or conduct.
HR responds to messages as quickly as reasonably possible. Replies can take longer around public holidays or at busy times. Please keep messages courteous, and our team will do the same.
We try to keep the site working well, but cannot promise it will always be available or free from errors. We may change, suspend or withdraw any part of it at any time.
These terms do not limit any rights you have under the Australian Consumer Law that cannot lawfully be excluded.
To the extent permitted by law, OpalHyre is not liable for indirect or consequential loss arising from use of the site or from an employer's decisions. If liability can't be excluded, it is limited to re-supplying the service.
We welcome ideas for improving the site or our process. We may use them without any obligation to you and will not name you without your consent.
We correct errors as soon as we reasonably can after we find them. Obvious errors are not binding on either of us.
Please give accurate information, tell us when your contact details change, and read any offer carefully before you accept it.
You are responsible for keeping your phone and WhatsApp account secure, for your device and internet connection, and for any tax due on your income.
We are not liable for delays or failures caused by events beyond our reasonable control, including outages at the services we use.
At any point you can end things with us by telling HR or sending an email. We may close an application if the information provided is untrue or the job is no longer available. Terms intended to continue, such as the liability limits, will still apply.
If any part of these terms is found to be unenforceable, the remaining parts continue in full effect.
These terms, together with our Privacy Notice and Applicant Protection page, form the complete agreement between you and OpalHyre about the site.
These terms are governed by the laws of Queensland, and you and OpalHyre submit to the jurisdiction of the Queensland courts.
We send notices to the email address or WhatsApp number you have contacted us with. Notices to OpalHyre can be sent to careers@opalhyre.com.
We may update these terms from time to time, and the current dated version will always be available here. Please send questions to careers@opalhyre.com.